Privacy policy

RIMOSI Privacy Policy

Last updated: September 19, 2026

At RIMOSI, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use and protect your data when you visit rimosi.co or make a purchase from us.

RIMOSI is a trading brand of MANSBAY LLC, 1209 Mountain Rd Pl NE Ste N, Albuquerque, NM 87110, United States, which is the data controller of your personal information.

1. Information We Collect

When you visit our site or interact with us, we may collect the following information:

  • Personal information: name, email address, shipping and billing addresses, phone number and order details when you make a purchase or contact us.
  • Payment information: your payment is processed directly by secure payment providers. We never see or store your full card details.
  • Technical information: data on browsing behavior, IP address, device type and browser, which helps us improve your shopping experience.
  • Cookies: small files stored on your device, used as described in section 6.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders, including payment, shipping and tracking updates.
  • Provide customer support and handle returns and refunds.
  • Prevent fraud and keep our website secure.
  • Send marketing communications, only with your consent.
  • Improve our website, products and services.
  • Comply with legal obligations, such as tax and accounting rules.

If you are in the European Economic Area or the United Kingdom, we process your data to perform our contract with you (your order), to comply with legal obligations, on the basis of our legitimate interests (such as fraud prevention and improving our services) or with your consent (such as marketing emails and non-essential cookies). You can withdraw your consent at any time.

3. How We Protect Your Information

We use appropriate security measures to protect your personal data, including encryption and secure data storage. Our online store runs on Shopify, and payments are processed through secure third-party providers: your card details are never stored on our servers.

4. Sharing Your Information

We do not sell or rent your personal information. We only share it when necessary with:

  • Service providers: trusted third parties that help us run our store, process payments, ship orders and send emails, such as our e-commerce platform (Shopify), payment providers and carriers.
  • Analytics and advertising partners: only where you have accepted the corresponding cookies.
  • Legal authorities: when required by law, or to protect our rights.

5. International Transfers

MANSBAY LLC is based in the United States, and our service providers may process your data in other countries. When your personal information is transferred outside the European Economic Area or the United Kingdom, we rely on recognized safeguards such as the European Commission's Standard Contractual Clauses.

6. Cookies

Our website uses cookies to work properly and to enhance your browsing experience. Non-essential cookies, such as those used for analytics and advertising, are only used with your consent, which you can give or change through our cookie banner. You can also disable cookies through your browser settings, but doing so may affect some features of our website.

7. Data Retention

We keep your personal information only for as long as necessary for the purposes described in this policy, for example to manage your order and any return, and to meet our legal, tax and accounting obligations.

8. Your Rights

Depending on where you live, you have the right to:

  • Access, correct or delete your personal information.
  • Request a copy of the data we hold about you, or ask us to transfer it.
  • Object to or restrict certain processing.
  • Opt out of marketing communications at any time, using the unsubscribe link in our emails.
  • Withdraw your consent at any time.

To exercise these rights, please contact us at contact@rimosi.com. We will never discriminate against you for exercising your rights. If you are in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.

9. Children

Our website is not intended for children under 16, and we do not knowingly collect their personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date, and we encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us at contact@rimosi.com

12. Company Information

MANSBAY LLC
1209 Mountain Rd Pl NE Ste N
Albuquerque, NM 87110
United States
Email: contact@rimosi.com

Opening hours:
Monday to Friday: 9:00 AM to 5:00 PM (CET)
Saturday and Sunday: 10:00 AM to 4:00 PM (CET)